Do You Have a Knack for Fixing Things and Love Solving Problems?

Are you tired of mundane jobs that don't challenge you? Do you have a knack for fixing things and a passion for making things work? Are you the go-to person for solving technical problems? If you're looking for a role that rewards your expertise and keeps you on your toes, you've come to the right place! We're seeking tech-savvy problem solvers who love working with their hands and can tackle any repair job head-on. If you thrive in fast-paced environments and enjoy a sense of accomplishment, keep reading. If you're not up for the challenge and prefer a desk job, this isn't for you.

About Us:

Frontline Appliances is a small veteran & woman-owned business located in Tucson, AZ. We sell refurbished and new home appliances and fix them too. We've served thousands of clients (no seriously, THOUSANDS) in our community and aim to provide the best service that money can buy. This may also be a little biased, but we’re pretty sure we are the coolest place to work for…EVER! Anyways, enough about us, let's talk about you.

The Role: Appliance Technician

As a Technician, you will be the heart of our operations, ensuring that every appliance is up and running smoothly. Your day will begin with reviewing service calls and planning your route. You'll be diagnosing, repairing, and maintaining a variety of home appliances. This includes troubleshooting issues, ordering parts, and providing exceptional customer service. You'll also educate customers on proper appliance use and maintenance to prevent future issues. If you love problem-solving and have a keen eye for detail, this role is perfect for you. 

What You Need to Succeed:

• A can-do attitude and a proactive approach to problem-solving.

• Strong technical skills with experience in appliance repair or a related field (preferred)

• Excellent organizational, communication, and interpersonal skills.

• Ability to work independently and as part of a team.

• Must be at least 18 years old.

• A valid driver's license and a clean driving record.

• High school diploma or GED

• Must be able to pass a background check.

No experience? No problem. We provide comprehensive training to get you up to speed.

What Do You Get Out of This?

At Frontline Appliances, we believe in rewarding hard work and recognizing great performance. Our compensation strategy includes a base pay of $17 per hour, with performance bonuses allowing team members to earn up to $35 per hour. But more than just competitive pay, we offer a fulfilling and dynamic work environment where your efforts directly contribute to the success of our team.

Here’s what you can look forward to:

• A Sense of Accomplishment: Every day brings new challenges and opportunities to make a difference. Your work will have a tangible impact on our customers' lives.

• Supportive Work Culture: Join a team that values innovation, teamwork, and continuous improvement. We empower our employees to bring their ideas and solutions to the table.

• Career Growth: This position offers opportunities for advancement within the company.

• Retirement Contributions: Secure your future with our retirement benefits.

• Profit Sharing: Share in the success of our company.

• Team Member Discounts: Enjoy product and service discounts as a valued team member.

• Paid Time Off and Health Benefits: Available for full-time employees to maintain a healthy work-life balance.

This position is located at 1420 S Alvernon Way and is an in-field role. This is a full-time opportunity and operates Monday through Friday, with the working hours set from 8 AM to 5 PM. You'll enjoy working in a culture of empowerment, autonomy, and encouragement for ideas and improvements.

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How to Apply

If you've made it this far, we'd say we may have some chemistry going on here, and we would love to meet you. Our application process is pretty simple.

1. Fill Out the Application: Complete the application form provided. 

2. Attach Your Resume: Make sure to attach your resume so we can learn more about your background and experience.

3. Mention Referrals: If someone referred you, please mention their name in the application.

4. Tell Us About Yourself: In the message section, tell us a little about yourself and conclude with the phrase "Frontline, I've got your six."

5. Submit the Application: Once you've filled everything out, go ahead and submit your application. You will receive an email immediately after submitting your application, so keep an eye out for it.

Next Steps

1. Video Submission: After submitting your application, you will receive an email immediately. Please respond with a 30-60 second video telling us why you think you’re perfect for this job and how you will rock this position.

2. Online Assessment: If you’ve completed all the previous steps, you will receive a link to take a timed 45-minute online assessment.

3. Application Status Update: Within 7 days of submitting your application and video, you will receive an email updating you on the status of your application.

4. Prescreening: All applications go through a prescreening process. If you pass this stage, you will receive a phone call from our recruiter to schedule an interview.

5. Interview & Ride-Along: If your application makes it through prescreening, we will schedule an interview and job shadow day. We’ll confirm an ideal day for you to come in for a morning interview followed by a ride-along with one of our experienced technicians or installers.

After the Interview

If the interview goes well and everything looks good, we’ll move forward with the next steps, which may include:

1. Driving Test & Hands-On Assessment (if applicable): Depending on the nature of the role, you may be invited to our shop to complete a hands-on assessment and driving test to evaluate your practical skills and driving abilities.

2. Background, Reference, and Drug Screening: We’ll conduct reference checks, background checks, and a drug screening to ensure everything is in order.

3. Final Steps: Once all steps are completed and everything checks out, we’ll present you with a job offer and welcome you to the Frontline team!

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We are at an exciting stage of growth where systems and efficiencies still have minor kinks but have been dramatically improved by our entire staff: from our detailers and parts associates, to our technicians and owners. With that being said, we are looking for individuals who are not happy going "through the motions", are looking for personal and professional development, and ambitious to help "build" a better business and offering for its deserving community. Join a wining team today and let’s win together!