
APPLIANCE
REPAIR
TECHNICIAN
Do You Have a Knack for Fixing Things and Love Solving Problems?
Are you tired of mundane jobs that don't challenge you? Do you love figuring things out, taking stuff apart, and putting it back together? Are you the go-to person when something breaks because you always find a way to fix it?
If you’re looking for a career that rewards performance, keeps you sharp, and gives you the tools (literally and figuratively) to succeed, Ooooweeee, do we have something in store for you! We’re looking for tech-savvy problem solvers who thrive under pressure and take pride in getting things working again. If that’s you, keep reading. If you’d rather sit behind a desk and play it safe, this isn’t your job.
About Us
Frontline Appliances is a small veteran & woman-owned business located in Tucson, AZ. We sell refurbished and new home appliances and fix them too. We've served thousands of clients (no seriously, THOUSANDS) in our community and aim to provide the best service that money can buy. This may also be a little biased, but we’re pretty sure we are the coolest place to work for…EVER! Anyways, enough about us, let's talk about you.
The Role: Appliance Technician
As a Technician, you will be the heart of our service team, ensuring that every appliance is up and running smoothly. Your day will begin with reviewing service calls and planning your route. You'll be diagnosing, repairing, and maintaining a variety of home appliances in homes and in our shop. This includes troubleshooting issues, ordering parts, and providing exceptional customer service. You'll also educate customers on proper appliance use and maintenance to prevent future issues. If you love problem-solving and have a keen eye for detail, this role is perfect for you.
What You Need to Succeed
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A can-do attitude and a proactive approach to problem-solving.
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At least 6 months of appliance repair or installation experience required.
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If you have repair/installation experience → You’ll be on the fast track to running service calls solo.
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If you don’t have experience → No problem. We’ll start you as an Installer, and you can work your way up through paid training.
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Excellent organizational, communication, and interpersonal skills.
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Ability to work independently and as part of a team.
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Must be at least 18 years old.
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A valid driver's license and a clean driving record.
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High school diploma or GED
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Must be able to pass a background check.
No experience? No problem. We provide comprehensive training to get you up to speed.
What Do You Get Out of This?
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Training & Certification: We invest heavily in your success:
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Paid Training Provided – whether you’re new or experienced.
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2-Month Certification Program – After completing training, you’ll become Frontline Certified and eligible for performance pay.
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Tool Allowance – After certification, you’ll receive allowances to build your own professional tool kit.
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Optional Certifications Paid For – Want to go beyond the basics? We’ll cover the cost of advanced professional programs that equip you to specialize, work more efficiently, and take on higher-level jobs. These certifications are what transform good technicians into true masters of their craft—and the more advanced you become, the more you’ll earn.
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Uncapped Performance Pay: At Frontline, we believe in rewarding hard work and recognizing great performance. Our compensation strategy is strictly merit-based: it doesn't matter how long you've been with us or how much experience you bring—results speak volumes, and pay follows performance. Everyone starts at a base pay of $16 per hour. After completing two months of hands-on training, you become eligible for uncapped performance pay—meaning you control your earning potential. No ceiling, no limits—$35/hr is just the bar, and we love to see it broken. If you’re the type to bet on yourself, this is your arena. Step up and let your performance speak (and earn) for itself.
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Career Growth: This is more than a repair job—it’s a career path.
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Start as an Installer or Technician (depending on experience).
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Grow into Senior Technician roles.
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Advance into training or leadership opportunities.
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Build a long-term future in the trades with real financial rewards.
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A Sense of Accomplishment: Every day brings new challenges and opportunities to make a difference. Your work will have a tangible impact on our customers' lives.
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Supportive Work Culture: Join a team that values innovation, teamwork, and continuous improvement. We empower our employees to bring their ideas and solutions to the table.
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Team Member Discounts: Enjoy product and service discounts as a valued team member.
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Retirement Contributions: Secure your future with our retirement benefits.
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Paid Time Off and Health Benefits: Available for full-time employees to maintain a healthy work-life balance.
This position is located at 1420 S Alvernon Way and is an in-field role. This is a full-time opportunity and operates Monday through Friday, with the working hours set from 8 AM to 5 PM. You'll enjoy working in a culture of empowerment, autonomy, and encouragement for ideas and improvements.
How to Apply
If you've made it this far, we'd say we may have some chemistry going on here, and we would love to meet you. Our hiring process is thorough because we want the best—and we want you to know you’re joining a team where everyone earned their spot. We value your time and will keep you updated at every stage.
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Submit the Application Request: Click the link below and fill out the form. You will receive the electronic application within 24 hours.
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Attention to Detail: In the message section, tell us a little about yourself and conclude with the phrase “Frontline, I’ve got your six.” (We read every word!)
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Video Submission: Upload a quick (30–60 second) video with your application, telling us why you’re perfect for this job and how you’ll rock the position.
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Online Aptitude Test: After your video, you’ll receive a link to take a timed online aptitude test. This helps us gauge your mechanical savvy and determine what level you’re starting at.
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Status Update: Within 2 business days of your application and video, you’ll get an update from us.
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Prescreen Call: If you move forward, we’ll schedule a phone call to get to know you better.
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Interview & Ride-Along: Next, you’ll join us for a morning interview and a job shadow (ride-along) with one of our team members.
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Driving Test, Hands-On & Written Assessment, & Second Interview: On a separate day, you’ll return to complete a driving test and hands-on skills assessment, followed by a second, in-depth interview to review your work history and experience.
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Background, Reference, and Drug Screening: We’ll conduct standard background, reference, and drug checks.
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Job Offer: If everything checks out, you’ll get your official job offer and become part of the Frontline team!
We’re building something special at Frontline. Our mission is to deliver the absolute best products and service money can buy—and to set the standard for professionalism in our industry. But we know none of that happens without the right people. That’s why we’re focused on recruiting, growing, and supporting high-performing individuals who are passionate about making a difference. Here, you’re not just filling a role—you’re helping us raise the bar for the entire industry while building a rewarding career that supports your own goals and ambitions.
If you’re looking to join a team where your impact is real, your work matters, and your growth is supported—where you can be part of something bigger than yourself—then Frontline is the place for you. We’re not looking for people who are just going through the motions. We want builders, problem-solvers, and those who want to be proud of what they do and the legacy they leave behind.
Join us. Be part of our mission. Help us build the best team, the best reputation, and the best future—for our customers, our community, and for yourself.
Let’s set the standard. Let’s win together.
