FAQ'S
INVENTORY
Where's it all come from?
We bring in new, open box, and scratch-and-dent inventory at wholesale from nationwide distributors and retailers. We look for the best deals possible, keep our overhead costs low, and pass those savings on to our customers. Low overhead = more money in YOUR pocket. Cha-ching!
We also sell used inventory! Our used inventory goes through our rigorous testing process, maintenance is completed and is detailed. Finally, all units go through a thorough inspection to ensure it is 100% and ready for install.
WARRANTY & REPAIR
What does warranty cover? Do you guys service beyond the warranty expiration?
We conduct a full inspection and back our units with our in-house warranty: 6 MONTH WARRANTY on ALL brand new, open box, and scratch-and-dent products & 6 MONTH WARRANTY on all of our used (refurbished) products. Our warranty covers the cost of any repair including parts & labor: there are NO deductibles when we install. There is a warranty service fee of $150 when the unit is not installed by Frontline staff. Travel fees may apply.
Need a fix? We've got your six! Frontline Appliances offers repair services by experienced, knowledgeable, and certified technicians. We require a model number, information on the issue you are experiencing, and a payment of $150 to schedule your appointment. Upon setting a service time, our technicians get to work by gathering all the required technical data, parts information, and creating their plan for a quick diagnostic. At the time of service, your technician will review the unit and identify the issue, create a thorough report, and provide you with a repair estimate. Upon your approval, the previously paid repair diagnostic fee ($150) will be applied to the repair cost. Additional units can be diagnosed at time of visit for an additional $90.
It's your appliance, and you called us for a reason, therefore, we strive to provide a quick and appropriate repair. Schedule repair today for quick and honest service. Call us at 520-519-9903
DELIVERY & INSTALLATION
Do you guys deliver?
We deliver to your front door for $49 within 19 miles of our shop. We also deliver outside of this range for an additional travel fee starting at $29.
We offer in-home installations & Haul Aways for items purchased at Frontline for the following fees:
-
Refrigerator: $160
-
Range/Stove (Gas or Electric): $179
-
Dishwasher: $220
-
Over-the-Range Microwave (w/Removal): $220
-
Washer: $130
-
Dryer (Gas or Electric): $130
-
Laundry Set Pair (Gas or Electric Dryer): $260
Gas line installations to an existing gas shut-off valve at the home are also available at no additional charge.
Haul aways? We've got you covered. We offer haul-away services when we install at the time of delivery FOR FREE!
FINANCING
Do you offer layaway or payment plans?
Unfortunately, we don't offer layaway or payment plans, but we do accept all major credit cards and offer financing options.
-We offer 6 & 12 month no interest financing options, on approved credit, with Citi Bank-Home.
-No credit financing is also available through Snap! Financing. 100 days same as cash. You can Apply here! You can also apply in store with the help of our knowledgeable sales team!